Saturday, July 4, 2009

A sign of the times


In this fast paced, high volume, profit oriented world ,you might wonder what ever happened to Service, Pride and great customer relations. I found it again in a wine called Pax. A friend sold me a bottle of of the Lauterbach Hill, Russian River Valley Syrah, that I cellared for about a year. Carol and I had the bottle at dinner with friends. The conversation gradually turned from the usual; Politics, and the Economy, to this stunning wine. This Sonoma Rhone was like it's Austrailian cousin Shiraz , but in a tuxedo. Everything you love about Mollydooker, or Kilikanoon, but without the blast of alcohol and pruniness. We were so impressed with the wine, I went on a mission to find it. As the wine is "low production" I contacted the winery via the webpage. To my surprise, I spoke to the owner, Joe Donelan. Joe thanked me for my interest, we discussed his wine. He recommened a few different single vineyard bottlings, then sold and shipped my wine.


Now you may think, "that was nice, but so what." So did I. I received a call from Joe to follow up on the shippment, and to make sure that I recieved the wine. I referred a few friends from my wine group, who also purchased from Joe. Joe was appreciative and passionite about his wine. He even offered to come to one of our "Gang of Seven"wine tastings, to taste thru his wines. Now, that's what I call service, and more importantly, interest in his wine, his customer.


I highly recommed Pax Syrah, ( try the Alder Springs vineyard, "The Emerald Pool" 2006) and hope you and Joe have a chance to say hello. http://www.paxwines.com/








MAKE SURE YOU LISTEN TO CAROL AND I DISCUSS SHADES OF BACCHUS ON www.brandywineradio.com/ ON SUNDAY AT 5:30 PM. THE PROGRAM IS BRANDYWINE SPEAKS. WE HAD A BALL....PLEASE LISTEN. The 30 minute program will be available after next week, by clicking "Archives."

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